Administrative Assistant/Coordinator (Supervisor)
ADMI2.GEN.M1
M1-level administrative professionals provide foundational support to ensure smooth daily operations.
M1-level administrative professionals provide foundational support to ensure smooth daily operations.
The story of this role
Who does this work
An administrative professional who wants to streamline operations and improve office efficiency.
The problem this role solves
- The external problem: Overwhelming day-to-day tasks and disorganized processes hinder productivity.
- The internal problem: Frustration and stress from not being able to meet deadlines or provide exceptional service.
- Why it matters: Everyone deserves a workplace where efficiency and support lead to success for all.
The plan
- Assess current office procedures and identify areas for improvement.
- Implement effective time management strategies to prioritize tasks.
- Enhance communication skills to foster better collaboration among teams.
- Provide exceptional customer service to ensure the needs of the business are met.
- Continuously review and optimize processes for ongoing improvement.
What's at stake
Continued chaos and disorganization, leading to missed deadlines. Decreased morale among colleagues due to poor support and communication.
Success looks like
Increased efficiency leading to a more productive work environment. Enhanced job satisfaction due to reduced stress and better management of tasks.
Summary
M1-level administrative professionals provide foundational support to ensure smooth daily operations. They handle routine office tasks so that managers and teams can focus on core activities.
Level — M1 — Manager (Team Lead)
Front-line people manager of a single team; owns delivery, coaching, and execution.
- Scope
- A single team
- Autonomy
- Manages within established goals
- Complexity
- Day-to-day delivery and people issues
- Impact
- Team output and health
- Decision rights
- Owns team execution, hiring input, performance
- Leadership
- Direct people management of one team
- Typical experience
- 3–6 yrs
Core outputs
No core outputs recorded yet.
Adjacent roles
Nearest roles by structural coordinates (level + taxonomy). Distance 0 → 1; each carries its 3-state match band. How coordinates work → · Compare side-by-side →
Componentsshow ▾
Responsibilities4
- Performs basic clerical tasks: filing, document prep, data entry, and correspondence.commonlevel
- Manages calendars, schedules meetings/appointments, answers phones, greets visitors.commonlevel
- Sorts and distributes mail; assists with invoicing and record-keeping.commonlevel
- Maintains office supplies and equipment inventory.commonlevel
Tasks5
- Perform clerical tasks.commonlevel
- Manage calendars and appointments.commonlevel
- Sort and distribute mail.commonlevel
- Maintain office supplies.commonlevel
- Assist with invoicing.commonlevel
Skills8
- Clerical taskscommonlevel
- Calendar managementcommonlevel
- Communicationcommonlevel
- Data entrycommonlevel
- Inventory managementcommonlevel
- Office equipment operationcommonlevel
- Schedulingcommonlevel
- Document preparationcommonlevel
Knowledge8
- Basic office procedurescommonlevel
- Time managementcommonlevel
- Communication strategiescommonlevel
- Inventory managementcommonlevel
- Record-keepingcommonlevel
- Scheduling systemscommonlevel
- Customer service principlescommonlevel
- Technical aptitudecommonlevel
competency4
- Organization & Attention to Detailcommonlevel
- Communicationcommonlevel
- Dependabilitycommonlevel
- Technical Aptitudecommonlevel
qualification4
- High school diploma or equivalentcommonlevel
- 0–2 years in office supportcommonlevel
- Basic proficiency with office softwarecommonlevel
- Postsecondary certificate or associate degree in office administrationcommonlevel
Title aliasesshow ▾
| Alias | Type | Confidence | Approved |
|---|---|---|---|
| Manager, Administrative Services | common | medium0.66 | — |
| Administrative Services Manager | common | medium0.60 | — |
| Administrative Assistant/Coordinator | common | medium0.50 | — |
Classification mappingsshow ▾
O*NET / SOC
- code=11-3012.00title=Administrative Services Managerssource=corpusreviewStatus=approved